/status/app/licensing/feature/base/status¶
The State field of the show licensing detailed and show licensing feature
State Meaning Possible causes What to do
license server communication in progress
The system is currently contacting the license server to retrieve the license.
License is currently being retrieved from the license server.
This is not an error.
running
License is installed and active. This is the normal, good state.
N/A
N/A
not configured
License is not fully configured.
License was never configured or configuration is not complete.
See [Configuring Licensing](https://docs.lineratesystems.com/087Release_2.6.1/ 100Getting_Started_Guide/130Configuring_Licensing).
No license exists for feature
The named featured does not have an active license.
License was never configured or configuration is not complete.
See [Configuring Licensing](https://docs.lineratesystems.com/087Release_2.6.1/ 100Getting_Started_Guide/130Configuring_Licensing).
No bundle uploaded
Applies to Starter Edition only. The phone home bundle was not uploaded when last scheduled.
- Phone home credentials are not properly configured.
- System has lost connectivity with api.f5.com and asb.f5.com or both.
- See Configuring Licensing.
- See Troubleshooting Licensing for Version 2.6.1.
No phone-home credentials configured
Applies to Starter Edition only. The phone home login and password required for the Starter Edition are not configured properly.
Either the phone home credentials are not configured or they are not correct.
Configure the phone home credentials. See [Phone Home Mode Commands](https://d ocs.lineratesystems.com/087Release_2.6.1/200CLI_Reference_Guide/Configure_Comm ands/Phone_Home_Mode_Commands).
Failed to upload bundle:
Applies to Starter Edition only. Some condition did not permit upload of the phone home bundle.
The details of the error condition outline the cause.
Based on the details of the error conditions, resolve the situation. Common conditions are DNS failure or route failure.
Error parsing license
License content is not complete or is corrupted.
License file or copy/paste text is incomplete or corrupted.
Download or paste the license again. See [Configuring Licensing](https://docs. lineratesystems.com/087Release_2.6.1/100Getting_Started_Guide/130Configuring_L icensing).
License is incomplete. Missing fields:
License content is not complete or is corrupted.
License file or copy/paste text is incomplete or corrupted.
Download or paste the license again. See [Configuring Licensing](https://docs. lineratesystems.com/087Release_2.6.1/100Getting_Started_Guide/130Configuring_L icensing).
License contains incorrect username
Applies to Starter Edition only. F5 username or password for phone home configuration is not correct.
Typing error when entering the F5 username or password when configuring phone home.
Configure phone home with the correct username and password. See [Phone Home Mode Commands](https://docs.lineratesystems.com/087Release_2.6.1/200CLI_Refere nce_Guide/Configure_Commands/Phone_Home_Mode_Commands).
License contains incorrect system UUID
License and hardware UUIDs do not match.
License information was generated for different hardware.
Reconfigure the license, making sure you use the same hardware for the entire procedure. See [Configuring Licensing](https://docs.lineratesystems.com/087Rel ease_2.6.1/100Getting_Started_Guide/130Configuring_Licensing).
License contains incorrect feature
This license is probably not for F5® LineRate®.
Incorrect license installed.
Reconfigure the license, using the F5® LineRate® license. See [Configuring Lic ensing](https://docs.lineratesystems.com/087Release_2.6.1/100Getting_Started_G uide/130Configuring_Licensing).
License is expired
The license payment did not process correctly, and the license grace period has elapsed.
Payment did not get processed, because the credit card was declined. It could be declined because the account was closed or the card expired.
- Reconfigure the license, using the {{lbproduct}} license. See Configuring Licensing.
- You may need to update your payment information for your subscription.
- You may need to pay for the last renewal period.
License is expired. Bundle upload has not occurred
Applies to Starter Edition and paid tiers when paid license has expired. The phone home bundle was not uploaded when last scheduled.
- Phone home credentials are not properly configured.
- System has lost connectivity with api.f5.com and asb.f5.com or both.
- See Configuring Licensing.
- See Troubleshooting Licensing for Version 2.6.1.
License is incomplete. Missing dossier
License is invalid.
- Possibly out-of-memory situation.
- Possibly BIOS UUID or DMI is disabled. It is required that BIOS UUID is enabled.
- Resolve any out-of-memory situation.
- Check the BIOS configuration to make sure UUID is enabled.
- Reconfigure licensing. See Configuring Licensing.
Failed to create dossier hash. Unable to validate
Dossier did not generate properly.
- License information was generated for different hardware.
- Possibly BIOS UUID or DMI is disabled. It is required that BIOS UUID is enabled.
Reconfigure licensing. See [Configuring Licensing](https://docs.lineratesystem s.com/087Release_2.6.1/100Getting_Started_Guide/130Configuring_Licensing).
License dossier does not match system dossier
Dossier in the license and on the system do not match.
Dossier in the license file did not come from the same system where the license was installed.
Generate the dossier and install the license using the same system. See [Configuring Licensing](https://docs.lineratesystems.com/087Release_2.6.1/100G etting_Started_Guide/130Configuring_Licensing).
Unable to process license. No license version found
License is invalid.
License installed was not a valid format.
Reconfigure licensing. See [Configuring Licensing](https://docs.lineratesystem s.com/087Release_2.6.1/100Getting_Started_Guide/130Configuring_Licensing).
Unable to process license. License format not compatible
The version of the license format is not supported.
The license is for a system that has a different version installed.
Reconfigure licensing using the same system for all steps. See [Configuring Li censing](https://docs.lineratesystems.com/087Release_2.6.1/100Getting_Started_ Guide/130Configuring_Licensing).
Data Key¶
The data key contains the message in the State field.
Data Type¶
string
Default Data Value¶
“”
Request Methods¶
GET
Examples¶
GET
curl -b cookie.jar -k https://10.1.2.3:8443/lrs/api/v1.0/status/app/licensing/feature/base/status
GET Response
{"/status/app/licensing/feature/base/status": {"data": "running",
"default": False,
"defaultAllowed": False,
"deleteAllowed": False,
"numChildren": 0,
"type": "string"},
"httpResponseCode": 200,
"recurse": False,
"requestPath": "/status/app/licensing/feature/base/status"}
- /status/app/licensing/feature/base/status
1. Data Key
- Data Type
- Default Data Value 2. Request Methods 3. Related 4. Examples